Technology Solutions
Technology Solutions
At SIMA Technology Group, we provide personalized, all-inclusive technology solutions to streamline your operations and tackle your even your most complex challenges.
As your partner, our team and fully integrated suite of services provide everything your business needs, combined into a seamless package.
Technology Solutions & Services
Data Protection Services
We secure sensitive information with strategies designed to safeguard your data against breaches and online threats.
- Server backup to the cloud for recovery
- Server recoveries tested twice monthly to ensure quick restoration
- Local document backup on workstations
- Backups performed remotely eliminating day-to-day interruptions
- Provide risk intelligence insight into server- and workstation-stored data
Web Protection Services
Our solutions defend your websites and applications from vulnerabilities that could affect your operations.
- Bandwidth monitoring
- Network slowdown monitoring
- Content filtering
- Built-in web protection to keep your business safe
- Protection against malware, phishing, adware, botnets, and spam
Asset Management Services
We track and manage your tech assets efficiently, ensuring optimal use and maintenance.
- Device warranty management
- Software license management
- Inventory management of installed software to ensure repairs and migrations are completed rapidly and comprehensively
Managed Security Services
We continuously monitor and manage your security infrastructure, preventing threats before they affect your business.
- Utilize managed security to scan devices and network for known vulnerabilities
- Actively protect against known threats and exploits
- Advanced malware protection
- Configure and manage encryption on all devices
- Protect from data loss due to a lost or stolen device
- Prevent unauthorized access to company equipment
Data Backup & Recovery Services
Our backup and recovery services ensure fast restoration of essential data, minimizing downtime during disruptions.
- Workstation documents backup
- Enhanced next generation anti-virus with AI, machine learning, network lockdown, and ransomware rollback
- Full server backup with bare metal recovery or VM spin up
- Included web filter to block malicious or non-business related websites
Help Desk Services
We provide responsive technical support to resolve issues quickly and minimize operational disruptions.
- 8am – 5pm full-service local helpdesk with emergency after hours available
- All standard remediation services included
- Rapid response from local technicians
- Help desk technicians continually build your IT knowledge base to expedite issue resolution
Monitoring & Prevention Services
We continuously monitor your IT environment to detect and prevent issues before they escalate.
- Complete monitoring for security, performance, and patching on all endpoints
- Custom configured monitoring for all critical software, services, and devices
- Detailed reports available to provide insight on uptime, background services, and remediation
Remediation & Vendor Management
We swiftly handle security incidents and manage third-party vendors to maintain a secure business environment.
- Remediation for reported issues
- Eliminate major problems by addressing smaller issues as they develop
- Manage client vendor relationships
- Serve as a single point of contact for vendors
- Triage software issues with vendors
- Analyze diagnostic data first to reduce time required to implement a solution
What To Expect When Working With SIMA Technology
Initial Consultation
During our first meeting, we take the time to learn about your business and technology goals.
Roadmap Buildout
We look at the ins and outs of your current IT setup. We then put together a roadmap that walks you through our recommended steps. Together, we work to align your business with technology standards.
Onboarding and Alignment
We coordinate all the pieces to transition your IT services; then, we start working through your roadmap.
Create IT Documentation
After we have your IT services up and running, we put together detailed documentation for you. This document provides a full view of your company’s IT landscape and helps us provide better service for you.
Employee Training
We provide training for your employees to review the scope of our services and how to quickly access IT support.
Connect With Vendors
We connect with your technology vendors to form a solid working relationship. This designates SIMA Technology Group as your single contact for all IT issues.
Go Live
We confirm your onboarding and all tasks are complete. From this point, we continue to provide you with ongoing monitoring and support.
Quarterly Meeting
Each quarter we will connect with you to review your technology performance and goals.
Partner With SIMA Technology Group
Partnering with SIMA Technology Group means you’re getting more than tech solutions—you’re gaining a dedicated team that truly understands your business. Reach out to our team today.
